IT Outsourcing
We offer end-to-end IT Outsourcing services, from IT Consulting Services and IT Architecture, upgrades and installations, to IT Procurement and Project Delivery. Working closely with you and your stakeholders, we will ensure your company has the right technology for your current and future needs.
By outsourcing IT services to a specialist company, businesses can access up-to-date expertise, security and applications at the same time as reducing costs. By its very nature, a company providing IT Outsourcing Services must ensure all staff are qualified and competent and have the opportunity to keep up-to-date with innovation and new developments.
For smaller firms that do not yet have the resources to justify an in-house IT department, an Outsourced Service will enable staff to benefit from 24-hour access to a helpdesk that will handle any issues quickly and within defined KPIs. Your CEO and directors will also have the peace of mind knowing that cybersecurity is in good hands, business continuity is a priority, and that there will always have experts to help them integrate IT into their business strategy going forward.
IT Outsourcing Service is also beneficial to firms that already have an in-house IT department. IT staff typically end up fire-fighting issues and installing software updates which means they have little time to concentrate on strategy and improvements. An Outsourcing Service can be useful in either taking mundane issues off your IT staffs’ hands which will free them up to spend their time more fruitfully, or we can help with creating an overall IT strategy at board level, helping to incorporate interconnected software that benefits your organization by freeing up fee earners’ time.
Our IT Outsourcing Services include Helpdesk support, Auditing, Consultancy, Procurement, Delivery, Architecture, and Virtual CIO services.
IT Consulting Services
An important part of our consultancy is spending time getting to know you and your company in order to deliver the most appropriate IT platform for your business. Our consultants bring a wealth of experience, knowledge and business awareness with them.
Virtual CIO
We can provide you with a Board-level resource to ensure your company’s IT strategy is fit for purpose. As your outsourced Chief Information Officer, we will take care of everything an IT director would do, without the need to recruit and retain a full-time resource.
IT Architecture
Our Solution Architects will use their expertise to provide technical guidance and leadership to all project stakeholders. We will ensure you make informed decisions about the most effective and future-proof technology for your business requirements and within budget.
IT Procurement
We will also use our expertise and buying power to procure the right hardware and software. We will only recommend what is best for your business’s current and future needs, thereby helping you avoid making costly mistakes.
Project Delivery
Our Prince 2 certified project managers will work closely with you. They will take the time to understand your needs and all the elements of your project, to ensure it is completed on time, on budget, and with the minimum amount of disruption.
IT Support
Providing high levels of customer service is paramount. When you call our IT Support team, you will speak directly with one of our highly trained engineers based in our office who will take responsibility for the resolution of your issue from start to finish